Terms and Conditions

1. Acceptance of Terms

By accessing and using the Surrekha Collections website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Surrekha Collections's website for personal, non-commercial transitory viewing only.

This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

3. Product Information

We strive to provide accurate product information, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

• Product images are for illustrative purposes only
• Actual colors may vary due to monitor settings
• Prices are subject to change without notice
• Product availability is not guaranteed

4. Orders and Payment

By placing an order, you represent that you are legally capable of entering into binding contracts. All orders are subject to acceptance and availability.

• Orders are not confirmed until payment is processed
• We reserve the right to refuse any order
• Payment must be made at the time of ordering
• Prices are in USD unless otherwise stated

5. Shipping and Delivery

We will make every effort to deliver your order within the estimated timeframe. However, delivery times are estimates only and may vary due to circumstances beyond our control.

• Delivery times are estimates only
• We are not liable for delays beyond our control
• Risk of loss passes to you upon delivery
• International shipping may incur additional fees

6. Returns and Refunds

Our return policy allows returns within 30 days of delivery for items in original condition. Please refer to our Returns & Exchanges page for detailed information.

• 30-day return window from delivery date
• Items must be in original condition
• Return shipping costs are customer responsibility
• Refunds processed within 5-7 business days

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.

8. Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is the property of Surrekha Collections and is protected by copyright laws.

• All content is owned by Surrekha Collections
• Unauthorized use is prohibited
• Trademarks are property of their respective owners
• No reproduction without written permission

9. Limitation of Liability

In no event shall Surrekha Collections or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: surekhavermakamboj@gmail.com
• Phone: +91-8396851552
• Address: J96 Signature Global Sector 92, Gurugram, Haryana, India, 122505

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.

14. Entire Agreement

These terms constitute the entire agreement between you and Surrekha Collections regarding the use of the website and supersede all prior agreements and understandings.

Last updated: January 2024